6 Requirements Elicitation Composites
6需求捕獲的階段組成
Onsite Best Practices
現(xiàn)場(chǎng)最佳實(shí)踐
Plan for two kick -off meetings: first one with top management and second involving all the stakeholders from both sides
Create project team’s profile book to be shared in first onsite kick-off meeting
Conduct internal review of MOM before circulating to attendees
Use recorders for meeting discussion recording. This gives more time to the team for actively participating in the discussion as well as creates a professionalism impression
Pre-decide the seating plan so as to seat customer and ABC team members at alternate places. Reach the meeting room 5-10 minutes in advance and occupy seats accordingly. This ensures proper mixing, avoids cartels and helps in listening to low-volume users.
Brainstorm all known cross-cultural issues and prepare appropriate guidelines
Involve business experts from customer’s team and create business process workflows during domain appreciation phase
Conduct a onsite wrap-up meeting to thank everyone for assistance and time, handover requirements book, sharing future plan, roles and responsibilities, Offsite model, etc.
Conduct user activity study for detailed understanding & definition of the performance requirements. Spending a day with the users in their work environment and observing the pattern of their activities will give lot of inputs about workload modeling, user response time, system bottlenecks, system load Vs. time pattern & system response time requirements.
計(jì)劃兩次現(xiàn)場(chǎng)啟動(dòng)會(huì)議:第一次與高層管理人員,第二次與雙方所有風(fēng)險(xiǎn)承擔(dān)人
在第一次現(xiàn)場(chǎng)啟動(dòng)會(huì)議上介紹項(xiàng)目組的概要情況
會(huì)議紀(jì)要在交給與會(huì)者傳閱前,要通過(guò)內(nèi)部品審
使用錄音機(jī)記錄討論會(huì)議的情況。這樣團(tuán)隊(duì)就有更多的時(shí)間積極參與討論,同時(shí)也顯得更專業(yè)
預(yù)先確定座位,使項(xiàng)目組核心成員和客戶間隔而座。提前到達(dá)會(huì)議室5到 10分鐘,依次入座。這種排座方式建立了融合的氛圍,避免象談判對(duì)手似的對(duì)立,也有助于傾聽(tīng)
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