Rule #46: Remember, it is often easier to do foolish paperwork that to fight the need for it. Fight only if it is a global issue which will save much future work.
Contractors and Contracting
Rule #47: A project manager is not the monitor of the contractor’s work but is to be the driver. In award fee situations, the government personnel should be making every effort possible to make sure the contractor gets a high score (i.e., be on schedule and produce good work). Contractors don’t fail, NASA does and that is why one must be proactive in support. This is also why a low score damages the government project manager as much as the contractor’s manager because it means that he is not getting the job done.
Rule #48: Award fee is a good tool that puts discipline both on the contractor and the government. The score given represents the status of the project as well as the management skills of both parties. The project management measurement system (PMS) should be used to verify the scores. Consistent poor scores require senior management intervention to determine the reason. Consistent good scores which are consistent with PMS reflect a well-run project, but if these scores are not consistent with the PMS, senior management must take action to find out why.
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